FAQ
getting started
Welcome! If you’re just beginning, we recommend starting with one of our A5 or B6 planners and exploring our free resources to learn the Planner Perfect Method.
Planner Perfect is about more than organizing your schedule, it’s about creating a life of beauty, intention, and purpose, one page at a time.
The Planner Perfect Method, created by Jenny Penton, is designed to give women a fresh start each month.
Each planner includes a monthly calendar, goal prompts, and daily scripting prompts. By setting intentional goals monthly and scripting daily, women build momentum and create meaningful progress.
PRODUCTS & SIZES
We currently offer two different sizes:
• A5 (5.8" x 8.25")
• B6 (5" x 7")
Each size is thoughtfully designed to support your unique planning style.
Each Planner Perfect leather Traveler’s Notebook is designed to hold four 80-page inserts in its matching size.
A5 TN: 13 7/8" W x 8 7/8" H flat
B6 TN: 12 1/2" W x 7 1/2" H flat
Our paper goods are proudly made in the USA using Crest paper, creating a beautiful foundation for planning, journaling, and writing your story.
Most Planner Perfect planners and journals are designed to lay flat, creating a comfortable writing experience across the page. Our Quarterly Planners feature a different binding style and may not remain completely flat when opened.
We’ve intentionally chosen to focus our core planner and journal collection on the two sizes our community loves most. A5 offers generous space for planning, scripting, and journaling, while B6 provides a more compact option that is easy to carry throughout the day.
By thoughtfully refining our size offering, we can maintain the quality Planner Perfect is known for, streamline production, and continue investing in beautiful new designs and collections. Rather than offering every possible size, we choose to create a smaller assortment exceptionally well.
LEATHER & MATERIALS
Our leather is full grain leather. Each hide is unique and may include natural variations in grain, texture, and color tone. Subtle markings are part of authentic full grain leather and reflect its natural origin.
No two pieces are identical — that is the beauty of genuine leather.
Our full-grain leather was selected for its smooth, sophisticated appearance and beautifully consistent finish. A protective surface finish helps minimize visible scuffs, marks, and dramatic color change, allowing it to retain a more polished look through everyday use. It will still soften and evolve naturally with time, but its character is quieter and more refined, preserving the elegant beauty that first drew you to it.
ORDERS & SHIPPING
Every in-stock order is carefully packed and typically ships within 2–5 business days. Delivery timelines depend on your selected shipping method.
Yes. We ship worldwide. International orders may be subject to customs duties, brokerage fees, import taxes, and country-specific regulations. These charges are the responsibility of the customer.
Planner Perfect is not responsible for delays caused by customs.
You will receive tracking information once your order ships. If your package is lost in transit, please contact your shipping provider directly to file a claim using your tracking number and receipt.
We are unable to file shipping claims on your behalf.
Returns & Refunds
Journals, planners, paper goods, Planner Perfect Collection products, and other printed products are final sale. Eligible leather products may be returned within 7 calendar days of delivery if they are unused, in new/resalable condition, and returned with all original packaging and materials. Customer-choice leather returns are subject to a 25% restocking fee, and original and return shipping costs are nonrefundable.
If your order arrives damaged, defective, or incorrect, please contact designs@plannerperfect.com within 7 calendar days of delivery with your order number and photos so our team can make it right. Verified issues are not subject to a restocking fee. Please note that natural variations in full-grain leather—including grain, texture, markings, and tonal differences—are part of its unique character and are not considered defects. All returns must be authorized by Customer Care before being shipped back.
The Planner Perfect Collection
Planner Perfect Collections are limited seasonal releases available while supplies last. Once a collection sells out, it may not return, allowing each release to remain special and unique.
CONTACT
Please use the contact form on our website.
Our team responds Monday–Friday between 8:00 AM and 4:30 PM (CST).
Please allow up to 2 business days for a response during high-volume periods.